Zycus Off Campus Mega Hiring For Trainee Product Technical Analyst Role | Salary Range: INR 4,50,000 to INR 5,50,000

Job Description

Zycus is looking to hire BE / MBA 2023–24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 5th April, 2025, at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

Responsibilities

• Serve as a Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay).
• Work on all aspects of Zycus Support Desk and be the first point of contact for customers having queries/issues related to Zycus products, available via email, chat, or call.
• Work with the Technical Account Management Team to ensure deliverables are on time, increase efficiency, and resolve issues by coordinating with multiple teams from Zycus and customer side.
• Participate and contribute to best practices, knowledge sharing, automation, and process improvement to enhance customer experience.
• Work with customers and internal stakeholders while participating in and facilitating testing, including User Acceptance Testing.
• Evaluate and suggest innovative solutions and workarounds for customer requirements.
• Work efficiently with Zycus product configurations, Incident Management Tools, MS Excel, etc.
• Provide a strong technical understanding of Zycus products and demonstrate how the solution can be configured to meet a customer’s business needs.

Job Requirements

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science, Chemical, Mechanical, Electronics, or IT.
• Experience Level: 0-1 years.
• Strong written and verbal communication skills.
• Willingness to work in 24x7 shifts.
• Flexible, enthusiastic approach to work, with a strong desire to learn new tools & techniques.
• Ability to collaborate with various internal and external stakeholders.
• Ability to learn, execute, and excel while multitasking and working with priorities.
• Salary Range: INR 4,50,000 to INR 5,50,000.

Note

• Candidates need to apply for the job online before the Walk-in.
• Carry your resume, one passport-size color photograph, and a copy of your Aadhar Card along with the original.
• Our office is in a high-security zone, and you will need a gate pass. Therefore, candidates are requested to email the below documents in advance for a gate pass to seepz.consultant@zycus.com.

Gate Pass Requirements

• Copy of Aadhar Card
• Passport Size Photograph
• Contact Number
• Email Address

Location Details

• Closest Entry: SEEPZ, Gate No - 3
• Reception Contact: 022 - 66407676