Zycus Off Campus Mega Hiring For Trainee Product Technical Analyst Role | Salary Range: INR 4,50,000 to INR 5,50,000

Job Requirement

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science, Chemical, Mechanical, Electronics, IT
• Experience Level: 0-1 years
• Skills:
  • Strong written and verbal communication skills
  • Willingness to work 24*7 shifts
  • Flexible, enthusiastic approach to work
  • Strong desire to learn new tools & techniques
  • Ability to collaborate with internal and external stakeholders
  • Ability to multitask and work with priorities
• Salary Range: INR 4,50,000 to INR 5,50,000

Job Description

• Zycus is looking to hire BE / MBA 2023–24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 8th March, 2025 at our office in Mumbai, Seepz, Andheri East.
• Role: Part of a US Delivery Team, supporting global customers in AI-driven procurement solutions.
• Responsibilities:
  • Serve as a Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay).
  • Work on Zycus Support Desk as the first point of contact for customer queries/issues via email/chat/call.
  • Collaborate with the Technical Account Management Team to ensure on-time deliverables and resolve customer issues.
  • Contribute to best practices, knowledge sharing, and automation to enhance customer experience.
  • Participate in User Acceptance Testing and work with stakeholders to facilitate testing.
  • Evaluate and suggest innovative solutions and workarounds for customer requirements.
  • Work efficiently with Zycus product configuration, Incident Management Tools, and MS-Excel.
  • Demonstrate a strong technical understanding of Zycus products to configure solutions for customer needs.

Note:

• Candidates need to apply for the job online before the Walk-in.