Zycus Mega Walk In Drive For Trainee Product Technical Analyst | 4.5-5 LPA | 26th October

Zycus Walk-in Drive 2024: Zycus is looking to hire BE / MBA 2023– 24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 26th October, 2024 at our office in Mumbai, Seepz, Andheri East. In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

• Serve as Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay).
• Work on all aspects of Zycus Support Desk and be the first point of contact for Customers having queries/issues related to Zycus products. Be available on email/chat/call mediums for Customer concerns.
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency, and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction.
• Participate and contribute to best practices (tools/process), knowledge sharing, and find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts, and suggest new processes.
• Work with customers and internal stakeholders while participating and facilitating testing, including User Acceptance Testing.
• Evaluate and suggest innovative solutions and workarounds for customer requirements.
• Work efficiently on Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/Chemical/Mechanical/Electronics/IT.
• Experience Level: 0-1 years.
• Strong written and verbal communication skills.
• Willingness to work 24*7 shifts.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.
• Salary Range: INR 4,50,000 to INR 5,00,000.

• Candidates need to apply for the job online before the Walk-in
• Carry your resume, 1 color passport size photograph, and Aadhar Card copy along with the original.
• Our office is in a high-security zone, and you will need a gate pass. Therefore, candidates are requested to reach SEEPZ, Gate No -3 and call our reception for a Gate Pass on this number – Contact: 022 - 66407676.